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Spanish/English Speaking Hair Colourist Needed - eSalon

at eSalon (view profile)

UK London

2019-04-29

Hair

£30,000 - £39,999

Permanent

Full Time

Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color experience—all while empowering folks to be experts at home.

Do you have a passion for hair color, a desire to grow your craft, and truly enjoy helping clients look and feel their best? Are you fluent in English and Spanish? Then eSalon is looking for you to join our fast growing team! We are seeking new grads. and seasoned professionals to become a bilingual eSalon Colorist.

This is not a traditional salon job. eSalon offers the best of both worlds; a creative outlet to help clients achieve their hair color goals and the stability of a full-time / 40 hour per week schedule.

You'll be using your coloring knowledge and excellent customer service skills on a daily basis to assess clients' individual color cases online. In our corporate offices, Colorists create custom formulations on a computer and provide customer service via phone and email.

Responsibilities

  • You will be providing hair color consultations and customer service in our Acton office. This will include overseeing and creating hair color formulations via the computer.
  • Match clients' desired hair color and expectations to encourage repeat orders and/or rebooking
  • Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
  • Demonstrate critical thinking by fully analyzing clients’ objectives and concerns and providing appropriate solutions
  • Be a team player with an entrepreneurial spirit
  • Show openness to new ideas; listen to others and objectively consider other ideas and opinions
  • Collaborate with other departments and seek further advice and guidance when required
  • Other duties as assigned

Qualifications

  • No experience required, but you must have a current NVQ Level 2
  • Must be bilingual in English and Spanish
  • In depth understanding of color formulation and theory
  • Positive attitude and polished appearance
  • Aptitude for selling and cross-selling
  • Excellent verbal and writing skills with good grammar
  • Highly motivated, flexible, & energetic
  • Ability to follow directions
  • Available to work occasional weekends
  • Ability to uphold eSalon values and be a strong ambassador for the eSalon brand

Benefits

  • Full-time standard benefits
  • 28 days Holiday
  • Pension
  • Fun and rewarding work environment